Delivery and Collection Information

How your order reaches you

Your order ships directly by air from our factory in China to your Australian delivery address. Air delivery is estimated at 5–10 business days after dispatch. Made-to-order dolls have a separate production period shown on the product page. We provide discreet packaging and tracking details after dispatch.

Can I collect my order?

In-person collection is not available. Please enter the delivery address that works best for you at checkout. If you need help with delivery arrangements, contact our team before placing your order.

For full details, read our shipping policy.